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Savings Catcher FAQs
Please refer to the Terms of Use for important additional details.
What is Savings Catcher?

At Walmart, we have low prices everyday on everything. If a local competitor offers a lower advertised price on an eligible item you purchased at a Walmart store, we have a program called Savings Catcher that allows you to get back the difference on a Savings Catcher Rewards eGift Card. Amounts credited to these eGift Cards can be used to make purchases in-store at Walmart via Walmart Pay or online at Walmart.com. For further details and examples of eligible items, please see the Matching section below.

IN PUERTO RICO, the same Savings Catcher functionalities will apply to the Amigo supermarkets.


Here’s how it works:
  1. Make a purchase at a Walmart store.
  2. Submit your receipt to Savings Catcher within 7 calendar days, including the date of purchase.
  3. Savings Catcher compares the prices of the eligible items you bought at Walmart to the advertised prices found in the print and online versions of the weekly ads of top retailers in your area. The ads must be valid at the time you made your Walmart purchase.
  4. If Savings Catcher finds an advertised price that is lower than what you paid for the same exact item at Walmart, we will notify you within 72 business hours of submission, and you’ll get back the difference on a Savings Catcher Rewards eGift Card.
  5. You may use your Savings Catcher Rewards eGift Card to make purchases in-store at Walmart via Walmart Pay or online at Walmart.com.
How do I get a Savings Catcher account?

In order to use Savings Catcher, you must first have a Walmart.com account. If you don’t have a Walmart.com account, click here to sign up.

Once you have created a Walmart.com account, you may access Savings Catcher either via Walmart.com or the Walmart App:

  • Walmart.com
    • Log in to your Walmart.com account, in the top-right where it states "Hello, Sign In"
    • Once logged in, click “Savings Catcher” in your account
    • Simply enter your receipt to get started
  • Walmart app for iPhone
    • First, tap "Services" along the bottom navigation of the Walmart app
    • Then, tap "Savings Catcher," then "Add a Walmart Receipt. You may either scan your physical receipt, type your receipt info, or submit your eReceipt. That’s all you have to do to get started using Savings Catcher!
  • Walmart app for Android
    • First, either tap the menu bar in the top right hand corner and tap Savings Catcher under "Tools" or scroll down the home screen to find Savings Catcher
    • Then, tap "Savings Catcher," then "Add a Walmart Receipt." You may either scan your physical receipt,type your receipt info, or submit your eReceipt. That’s all you have to do to get started using Savings Catcher!
Receipt Entry
How do I submit my receipt to Savings Catcher?

There are a few ways you may submit your receipt:

  • eReceipt
    • Tap "Submit Receipt" from the eReceipt received after a Walmart Pay or Scan & Go transaction.
  • Printed physical receipt
    • Walmart App
      • Open Savings Catcher and tap "Add a Walmart Receipt". You may either:
        • Scan the bar code at the bottom of your printed store receipt or;
        • Tap "Type Receipt Info" and enter the TC number and date of your receipt and tap "Submit"
          • TC number can be located near the bottom of your printed Walmart store receipt
    • Walmart.com
      • Log in to your Walmart.com account, in the top-right where it states "Hello, Sign In"
      • Once logged in, click "Savings Catcher" in your account
      • Enter the TC number and date of your receipt and click "Add Receipt"
    • TC number can be located near the bottom of your printed Walmart store receipt
  • Online Grocery Pick-up
    • Enter the TC number and date of your receipt from your Online Grocery Pick-up confirmation email, order details on Walmart.grocery.com or order details in the Walmart grocery app
How do I save or share my eReceipt?
To share your eReceipt:
  • Open the Walmart app on your mobile device
  • Select "Account" at the bottom right of the app
  • Tap "Purchase History" and select the receipt you wish to view by tapping on that receipt
  • You may then save or share your eReceipt depending on the device you use.
    • For iPhone
      • At the top right, tap the image that looks like a box with an arrow pointing up.
      • You will then be able to save the eReceipt image to your phone or share it through email or text message.
    • For Android
      • At the top right, tap the image that looks like a greater than sign or ">". Select the method that you would like to use to save your eReceipt image to your phone.
      • You can also tap "See all" to share the eReceipt through email or text message.
Note that the full eReceipt can be accessed from the Walmart app and on Walmart.com.
Where do I find my receipts submitted to Savings Catcher?
  • Walmart App
    • Open the Walmart app on your mobile device.
      • For iPhone, tap Services along the bottom navigation, and tap on Savings Catcher.
      • For Android, either tap the menu bar in the top right hand corner and tap Savings Catcher under "Tools" or scroll down the home screen to find Savings Catcher
    • Tap “Your Results” and select any of the receipts you wish to view by tapping on that receipt.
    • You will then be taken to the eReceipt Details page. At the top right, tap the image that looks like a torn piece of paper with several lines on it. You will then see the electronic receipt (eReceipt) for that shopping trip.
  • Walmart.com
    • Log in to your Walmart.com account, in the top-right where it states "Hello, Sign In".
    • Once logged in, click “Savings Catcher” in your account
    • Click "Receipt History"
      • Here, you will find all receipts you have submitted to Savings Catcher
      • You may also click “View Details” to see an itemized list of items purchased
Note that the full eReceipt can only be accessed from the Walmart app.
Can I submit old receipts?
You may only submit receipts 7 calendar days old or less, including the date of purchase. For example, if you shopped on Tuesday, you have until the following Monday to submit your receipt.
What if I lost my receipt before I had the chance to submit it?

For Savings Catcher to work, we need to have the TC number and date from your receipt. We cannot process your receipt without it.

To avoid the concern of a lost receipt, be sure to use Walmart Pay at purchase to receive an eReceipt in the Walmart app and on your Walmart.com account after each transaction. More information regarding Walmart Pay can be found here.

How many receipts can I submit?
You can submit up to 7 receipts per week to Savings Catcher.
What happens if I submit my receipt to Savings Catcher after I’ve returned an item?
If you submit your receipt to Savings Catcher after returning an item, the returned item is not eligible for Savings Catcher. Please note that returning items could increase the standard 72 hours that it takes Savings Catcher to process your receipt.
What happens if I return an item after receiving Savings Catcher Rewards for that item?

If you return an item after receiving Savings Catcher Rewards for that item, your refund will be equal to the dollar amount you paid originally, minus the Savings Catcher Rewards given for the item.

Example: If you paid $10.00 for an item and then Savings Catcher gave you $1.00 back in Rewards, your item refund would be $9.00. This refund will be offered in the same tender type (cash, credit, etc.) that you used to pay for that item.

Please note that returning items could increase the standard 72 hours that it takes Savings Catcher to process your receipt.

Why is my receipt invalid?
There are a few reasons why you might be receiving an “invalid” message when you try to enter your receipt:
  • The TC number and purchase date may have been entered incorrectly. Check the numbers carefully and try again.
  • Your receipt may be older than 7 calendar days.
    • For example, if you bought your items on Tuesday this week, you have until Monday of next week to enter it into Savings Catcher.
  • You may have already reached the limit of 7 receipts for the week
  • You may have already reached the limit of $599.99 in rewards for the year
Are receipts from Walmart stores in other countries valid, such as Canada and Mexico?
Only receipts from Walmart stores in the United States, including Puerto Rico, are covered.
Does Savings Catcher compare all items on my receipt?

Savings Catcher applies to many items sold at Walmart stores. Savings Catcher compares items purchased at Walmart with identical items on promotion from local competitors based on an item’s Universal Product Code (UPC). These items must be identical in size, weight, quantity, brand, flavor, color, etc. – even if they share the same UPC – in order to be compared.

  Savings Catcher currently applies to:
  • Groceries, such as pantry staples including cereal, chips, rice, yogurt, milk, and frozen foods (must be identical and match UPC to UPC)
  • Consumable items such as paper towels, bleach, and trash bags
  • Health and beauty items such as shampoo and makeup
Savings Catcher currently does NOT apply to:
  • Any food, consumables, or health & wellness items that do not meet the eligibility criteria above
  • Produce
  • Items sold in the Bakery department
  • Fresh or variable weight meat
  • Items sold in the Deli department
  • Seafood
  • General merchandise items including, but not limited to: outdoor living consumables (such as such as fertilizer and bug spray), office supplies, apparel, DVDs, electronics, CD and gaming media, toys, housewares, small appliances, sporting goods, home décor, bedding, books and magazines, shoes, jewelry, furniture and seasonal products
  • Non-branded items
  • Tobacco, alcohol, firearms, gasoline, tires, prescription drugs, optical and photo products and services, or products that require a service agreement such as wireless, automotive or financial products
  • Items purchased and paid for with WIC benefits
What types of promotions does Savings Catcher include?

Savings Catcher compares eligible items on your receipt to items found in the print and digital weekly ads of top retailers in your area. The ads must be valid at the time you made your Walmart purchase and include a specific item price.

Savings Catcher will match competitor BOGO deals in all 50 states and Puerto Rico as long as a price is listed. In addition, in the state of FLORIDA ONLY for Publix and Winn Dixie stores, the Buy One Get One free (BOGO) ad can state “Save up to” with a clearly defined item size to be eligible.

FLORIDA only example: “Peter Pan Peanut Butter, buy one, get one free. Save up to $3.50.” will be compared as follows: Competitor BOGO “Save up to $3.50” means that each Peter Pan Peanut Butter costs $1.75 ($3.50 / 2 = $1.75). If the Walmart price for one Peter Pan Peanut Butter is $3.00, you would then get back $1.25 on each Peter Pan Peanut Butter you buy at Walmart ($3.00 - $1.75 = $1.25).

What types of promotions does Savings Catcher not include?
Savings Catcher does not compare the following types of offers:
  • Items that require a separate purchase to get the advertised price (example: "Buy oatmeal to get cereal for $1" or "Cereal for $0.50 with $25 purchase in store.")
  • Items with no actual price that require a purchase to get a free product (example: "Buy both oatmeal & cereal to get milk for free.")
  • Items that require a purchase to get a gift card (example: "Buy a 12 pack of paper towels to get a $5 gift card.")
  • Buy one get one free (BOGO) deals where no item price is listed (example: Peter Pan Peanut Butter, buy one, get one free. Save up to $2.50.") are not included except as noted above.
  • Going out of business or closeout prices.
  • Percentage off (example: "All mascara, 40% off.)
  • Items placed on layaway are not eligible for Savings Catcher.
  • Deals that are listed as available with a clearly stated manufacturer’s coupon, "on pack coupon," or "coupon commonly found in Sunday newspaper" are not eligible for Savings Catcher.
  • Deals that require a competitor coupon that imposes a quantity limit (example: Pepsi 2 Liter $0.29 Limit 1 with competitor coupon)
  • Deals that require a case purchase to receive a special price (example: Campbell’s soup for $0.50 each when you buy a case of 24 for $12.00)
  • Deals that require an AARP, AAA or other discount cards not distributed by a retailer
How do you find all the prices advertised by other stores?
We work with an independent third party to collect weekly print and online circulars from top competitive stores in your area. Savings Catcher compares this data to the prices of the items you bought at Walmart.
Which retailers’ advertised prices do you compare to Walmart’s prices?
We compare advertised prices from the top retailers located nearby the Walmart store where you shopped. When you submit your receipt using our website, you will see the list of retailers that we are comparing to. When you submit your receipt using our app, you will see the number of top competitors near the Walmart store where you shopped. The name of each competitor will then move across the screen.
Why are some items on my receipt not matched?
This is due to one or more of the following reasons:
  • The items you purchased at Walmart were not advertised by a top competitor in your area at the time of your purchase
  • The type of promotion in the competitor circular is not included in Savings Catcher
  • The items you purchased at Walmart were not identical to the advertised items of a competitor. (Size, quantity, brand, flavor, color, etc.)
If you have questions about your receipt, please contact us using the "Contact Us" button in the Savings Catcher section on Walmart.com and the “Give Feedback” option in the main menu on the Walmart app.
When will I get my results back?

Savings Catcher will send you your results within 72 hours of receipt submission. As soon as your results are ready, we will let you know by email or through the Walmart app.

If, for some reason, your results are not ready within 72 business hours, please feel free to contact us using the “Contact Us” button in the Savings Catcher section on Walmart.com and the “Give Feedback” option in the main menu on the Walmart app.

Why are my Savings Catcher results not instantaneous?

After you scan your store receipt, it typically takes 72 business hours for Savings Catcher to notify you with your results. During that time, Savings Catcher works with a third party to find and review nearby top retailers' weekly ads, both the print and online versions. These promotions may change frequently, so the monitoring of ads nationwide is occurring constantly. Savings Catcher then looks for ads that match the eligible items on your receipt and compares these advertised prices against the prices you paid at Walmart.

Gathering and reviewing this amount of data takes some time, so we appreciate your patience.

Why haven’t I received my results?
Results can take up to 72 business hours to provide. If your receipt has been processing for longer, there are a few reasons why:
  • The TC number and purchase date may have been entered incorrectly.
  • Your receipt may be older than 7 calendar days.
    • For example, if you bought your items on Tuesday this week, you have until Monday of next week to submit your receipt to Savings Catcher.
  • If you returned one of the items on your receipt, your receipt may take longer than normal to process.
If you experience a delay, we encourage you to try your submission again.
What if I disagree with the results or wish to contact you?
We do our best to match items from other stores’ ads with accuracy. If you have any questions, or think we missed something, please let us know within 7 calendar days of receiving your results email using the below methods:
  • The “Contact Us” button in the Savings Catcher section on Walmart.com
  • The “Give Feedback” option in the main menu on the Walmart app.
Is there a limit to the Savings Catcher Rewards that I can earn?
  • With Savings Catcher, you can earn a maximum of $599.99 in rewards per calendar year. Once you reach the $599.99 limit, your receipts will no longer be matched for comparison, and you will not receive any additional rewards for the calendar year.
  • While you can continue to submit receipts using the app, you will not be able to enter new receipts using the desktop or mobile website.
    • Note that after reaching the limit, receipts entered via the Walmart app will appear as either "No Match" or "Not eligible."
  • Starting on January 1 of the following calendar year, you will then be able to submit new receipts to collect rewards again.
  • The maximum amount of rewards dollars that may be on your Savings Catcher Rewards eGift Card at any time is $1,000.
What happens to inactive accounts?
Savings Catcher Rewards are automatically loaded onto your Savings Catcher Rewards eGift Card within your Walmart.com account. This card has no expiration date and the funds will continue to be available, even if your Walmart.com account is inactive.

Any Savings Catcher Rewards earned will be automatically loaded onto your Savings Catcher Rewards eGift Card for you to spend during your next in-store purchase using Walmart Pay or online during your next Walmart.com transaction. Walmart Savings Catcher Rewards eGift Cards are subject to standard Walmart Gift Card Terms and Conditions.
What is the Savings Catcher Rewards eGift Card?
The Savings Catcher Rewards eGift Card includes the credits you receive any time the price advertised by a competitor in your area is lower than the price you paid for the same item at Walmart. Your Rewards eGift Card totals up to the difference between Walmart prices and the competitors’ advertised prices.
Where Do I Find My Savings Catcher Rewards eGift Card?
Your Savings Catcher Rewards eGift Card will automatically be added to your Walmart.com account the first time you earn rewards back. You may locate this eGift Card in the following ways:
  • Walmart App
    • Tap "Account"
    • Tap "Payment Methods"
    • Your Savings Catcher Rewards eGift Card will be located in the “Walmart Gift Cards” section
  • Walmart.com
    • Log in to your Walmart.com account
    • Click "My Account"
    • Click "Gift Cards" under the "Manage Account" section
What if I deleted my Savings Catcher Rewards eGift Card from my Walmart.com account?

Please contact us regarding re-adding your Savings Catcher Rewards eGift card to your Walmart.com account.

You will receive an email to the address on file for your Walmart.com account with your Savings Catcher Rewards eGift card information and instructions on how to re-add your eGift Card to your Walmart.com account. This will allow you to spend your eGift card in-store using Walmart Pay or online at Walmart.com. Please do not print this email and bring it to Walmart to spend your rewards.

Do I have to load Savings Catcher Rewards to my eGift Card every time I get rewards back?
No, your rewards will be automatically loaded onto your Savings Catcher Rewards eGift Card each time you earn them.
Where can I view my current Savings Catcher Reward balance and total Rewards I’ve earned back?
  • Walmart App
    • Tap Savings Catcher in your Walmart app
    • Tap “Your Reward Dollars,” which will show you both the amount available on your eGift Card and the Lifetime Accumulated Rewards you’ve earned
  • Walmart.com
    • Log in to your Walmart.com account, in the top-right where it states “Hello, Sign In”
    • Once logged in, click “Savings Catcher” in your account
      • You will see “Your Savings Catcher Rewards,” which will show you both the amount available on your eCard and the Lifetime Accumulated Rewards you’ve earned
How Do I Spend my Savings Catcher Reward eGift Card?
There are different ways in which you may spend your eGift card- either in-store or online.
  • In-store
    • In order to spend your Savings Catcher Rewards in-store, we recommend you have a Walmart Pay account, which can be accessed via the Walmart app.
    • In less than a minute, you can setup your Walmart Pay account:
      • Open the Walmart app
        • For iPhone, tap Services in the bottom navigation, then tap Walmart Pay
        • For Android, either tap the menu bar in the top right hand corner and tap Walmart Pay under “Tools” or scroll down the home screen to find Walmart Pay
      • Sign in or create a Walmart.com account
      • You will be prompted to add a payment method or an eGift card. You can simply select a card currently linked to your Walmart.com account or you can also add a new card by entering the card details.
      • Walmart Pay can be linked to any major credit, debit, pre-paid or Walmart Gift CardAfter adding a payment method or an eGift card, you will be prompted to create a security passcode or Touch ID verification
      • You can now use Walmart Pay
    • For step-by-step instructions on how to set up and use Walmart Pay, click here
    • As a default setting, when you pay for your items via Walmart Pay, your Savings Catcher Rewards will automatically be deducted from the amount owed, and you can then choose how you would like to pay for the remaining balance

    Walmart Pay allows for quicker and easier check-out, one-click Savings Catcher submission, and automatic redemption of Savings Catcher Rewards.

  • Walmart.com
    • Your Savings Catcher Rewards eGift card will be automatically populated to your Walmart.com account, once you earn rewards
    • This eGift Card may be used when making a Walmart.com purchase.
      • In step 3 of check-out when entering payment method, select "gift card" and apply your Savings Catcher Rewards eGift Card
      • The remaining balance will be paid via your selected credit or debit card
What is Walmart Pay?
  • Walmart Pay is a feature in the Walmart mobile app that enables you to quickly, easily and securely pay from smartphones in Walmart stores.
  • Walmart Pay works with any iOS or Android smartphone capable of downloading the Walmart app, at any Walmart checkout lane, and with any major credit, debit, pre-paid or Walmart Gift Card.
  • It makes shopping faster, easier and more convenient, while at the same time keeping your financial information safe and secure.
How does Walmart Pay work?
  • To use Walmart Pay, you must first download the Walmart app, create or sign into your Walmart.com account and update your account to include a preferred payment method. This can include any credit or debit card, prepaid account or Walmart gift card.
  • While in the store, you will check out as usual – at any lane.
    • When you are ready to check out, scan your items at any staffed or self-checkout register.
    • A unique QR code is displayed on the debit reader screen.
    • Open the Walmart app and launch Walmart Pay.
    • Enter your 4-digit PIN or Touch ID verification for security.
    • Hold your Smartphone over the QR code on the PIN reader to sync with Walmart Pay. You may scan the QR code before, during or after items have been scanned at the register.
    • As a default setting, Walmart Pay will first pay using your eGift card(s) first, including your Savings Catcher Rewards eGift Card, followed by your default payment method(s) saved within Walmart Pay.
    • Once the transaction is complete, you will receive a sound signaling transaction is complete and an eReceipt.
    • The eReceipt will include a button that says “Submit receipt,” which allows you to easily submit your receipt to Savings Catcher in 1 click!
  • Find more information about Walmart Pay click here
How do I use Walmart Pay if I want to pay with cash?

If you’d prefer to pay with cash when making purchases in-store, you can use Walmart Pay only to store and spend eGift cards. Just think of it as a digital tool to spend eGift cards.

Simply sign up for Walmart Pay and link your Savings Catcher eGift card, or any other gift card you may have, as outlined above. When checking out in-store, use Walmart Pay as your first method of payment, which will deduct from any eGift cards saved to your account, and pay the remaining balance with cash.

Can I accumulate my rewards instead of automatically paying with them?
Yes, you can accumulate your Savings Catcher rewards.
  • In-Store
    • When you pay for your items via Walmart Pay with your Savings Catcher eGift card selected, your Savings Catcher rewards will automatically be deducted from the amount owed and the remaining balance will be paid by the card associated with your Walmart Pay account or with cash you may turn off the automatic Savings Catcher deduction feature by turning off your gift cards as a payment option, allowing you to accumulate your Savings Catcher Rewards
      • Open your Walmart app
      • Tap “Account”
      • Tap “Payment Methods”
      • Tap “Walmart Pay”
      • Turn off the Savings Catcher Rewards eGift card toggle
  • Walmart.com
    • You may allow your rewards to accumulate on your Savings Catcher Rewards eGift Card by not selecting it as a payment method, when shopping on Walmart.com
Is there a minimum purchase required to use Savings Catcher?
No. There is no minimum purchase requirement. Simply submit your receipt to get started.
Is Savings Catcher available on my smartphone?
Yes. You can access Savings Catcher by downloading the Walmart app or by going to savingscatcher.walmart.com on your smartphone.
Can I submit a receipt to Savings Catcher from an online purchase?
No. Savings Catcher applies to your in-store purchases only.
Does my Savings Catcher Rewards eGift Card expire?
No, your eGift Card does not have an expiration date.
What happens if I use coupons?

No problem. You can still use Savings Catcher. If you use a coupon, Savings Catcher will compare the original Walmart price of the item, before the coupon was applied, to other stores’ advertised prices for the same item.

For example: You bought cookies at Walmart. The shelf price was $3 and you used a coupon for $0.25 off, so you paid $2.75. If Savings Catcher finds that a competitor advertised those same cookies for $2.00, Savings Catcher will still credit you $1.00, even though you paid only $2.75 at Walmart.

What if I don’t have Internet access?
Savings Catcher is an online tool that requires Internet access. You can use Savings Catcher on a desktop, laptop, tablet, or smartphone.
How secure is Walmart.com and your Walmart app?
Savings Catcher and Walmart Pay adhere to Walmart’s strict security and privacy standards. For more information, please view our Security and Privacy policies here.
What happened to my invalid TC number on my Savings Catcher dashboard?
When your TC number on your receipt is marked as invalid, it will be removed from your dashboard after 14 calendar days.
Last Updated: February 1, 2018

© Wal-Mart Stores, Inc.
Here's how easy it is.
Watch Video
1
Enter or scan your receipt

Click 'Submit Receipt' from your eReceipt, enter your receipt number, or scan your receipt barcode in the Savings Catcher section of the Walmart app.

2
We compare prices

We'll match the price of local competitors' advertisements for an eligible identical product.

3
You get the difference

If Savings Catcher finds a lower advertised price, you get the difference on your Savings Catcher eGift card.